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Week 1 - Leadership & Strategy

James Chew

Director, HSBC


Tuesday 6th July 12:30-14:00pm BST

HSBC: Delivering Value in Our New Way of Working ( Panelist 1 )


Many organisations are experiencing shifts in the way both clients and employees expect to work. This has been trending for some time, but has seen an acceleration over the last 18 months as responses to the global pandemic have started to normalise.

Through a panel discussion orchestrated by Chris Orson (Head of HSBC Ways of Working), HSBC Securities Services want to share how they are approaching this, looking at how new technology, organisational design and leadership culture are having an impact on how value is delivered to our clients.


James is a Director within HSBC Securities Services Product Management and has responsibility for HSBC’s Digital initiatives within our Global Distribution Support and Transfer Agency product.
Prior to his time with HSBC, James spent nine years with Citi in Ireland, working in a number of Fund Services roles across Operations and Product, latterly as a Product Manager within Citi’s EMEA Transfer Agency.
James joined HSBC in 2014, and is responsible for establishing and delivering key strategy within HSBC’s Transfer Agency and for the development of Distribution Support services to global asset managers.

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