Professional Services Customer Reliability Engineer

#customersuccess, #Kubernetes

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Job Location

Remote - Open to all locations in the UK, EU, Brazil and East Coast US

Germany

Salary range

Type of Job

Full Time

Permanent

Company

Weaveworks

Published Date

Application closes

Job Reference

1019

About us

Weaveworks was founded in 2014 and is the company behind popular Kubernetes tools like Flux, Scope, Cortex, EKSCTL (the official CLI for Amazon EKS) and the flagship enterprise product Weave Kubernetes Platform (WKP).

Our mission is to help the world’s leading organizations adopt Kubernetes and other Cloud Native technologies and working practices. Enterprises use our products and services to build better software and operate it reliably, at scale. Our approach brings together container-based application deployment, Kubernetes, and operations tooling in a model we call GitOps.

About the job

We are seeking skilled SRE’s and DevOps engineers to join our professional services team. If you have architecture, design and operations experience in Kubernetes and Cloud Native tools and technologies or similar we would like to meet you. The role within Professional Services demands a high level of technical expertise and knowledge in the cloud native domain and customer-facing soft skills. .

What you’ll be doing:

The core attribute of this role is a passion for delivering consulting projects to our customers and partners. Working with customers in areas such as Finance, Telecom and Retail sectors, you will bring your years of experience and our Weaveworks tools and technologies to enable customers to meet their goals. The team is highly technical, with a balance of production experience and working with open-source tools and technologies, the right tools for the right application.

Perform discovery of customer requirements and goals of the consulting engagement to include assessment of readiness and follow-on design.
Work with customers architecting Kubernetes solutions both in the cloud and on-premise.
Architect and implement end-to-end cluster and application lifecycles.
Develop and implement CI/CD pipelines
Provide understanding of GitOps methodologies and Technologies to customers and partners during consulting engagements.
Lead a proactive approach to delivery of consulting engagements, based on GitOps and Cloud Native technologies and Weaveworks methodologies.
Strive to provide the right solutions and technologies for our customers that benefit both them and us.
Collaborate across the organization, with your peers in customer success and engineering
Thrive in a diverse and globally distributed team environment,

We're looking for

Have extensive open-source work experience within a cloud native practice.
Experience with Kubernetes and cloud native tools and technologies (Certified Kubernetes Administrator CKA a big plus)
Solid working knowledge with Terraform and Helm Charts
Solid working experience with Git-based solutions such as GitHub and GitLab
Deep understanding of CI/CD principles and practices
Configuration management tools (Ansible, Chef and/or Puppet)
Strong understanding of networking fundamentals (IP, TCP, UDP, load balancing, etc.)
Previous startup experience
Excellent written and verbal English communication skills

It would be a bonus if you:

Have prior experience working in open-source projects
Proven at-scale operations experience as an SRE and DevOps engineer
Written and verbal German, Portuguese, or French communication skills a plus

The fine print

You must be able to work legally in the country employed
We are not accepting contractor or other non-permanent candidates
You must be comfortable working in a remote only (WFH) environment.
As a for-profit company that is deeply committed to open-source, you will find yourself working with a team who are passionate to achieving success in both.
Not open to recruitment agencies.

Benefits

Weaveworks is family-friendly, with the option of flexible hours and working practices

Weaveworks has an extensive WFH policy and benefits, ensuring that you have the right tools no matter where you are.

#Weaveworks is committed to diversity in its workforce and is proud to be an equal opportunity employer. Weaveworks considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Weaveworks is an Affirmative Action and Equal Opportunity Employer.

Black lives matter.

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