As an Occupational Psychologist who made the leap into HR, Kim offers a unique perspective on why the typical interventions such as continual feedback, employee perks and training, miss the point of what actually makes us happy as humans. Instead she provides some practical steps on how the COVID crisis can provide an amazing opportunity to reimagine the world of work - galvanizing teams around a common purpose, focusing on the right outcomes and building learning into the mindset of the organisation.